International Patient Care - Services and Facilities
We give you here a few details so that your experience at our hospitals is comfortable and pleasant.
Once you have decided to come to our hospital, all you need to do is to confirm your arrival by sending us the details about your date of arrival, time of arrival, flight Number and name of the airline. On arrival, you will be received at the airport by our representative, and taken directly to a hotel or hospital as per the admission plan. Once in hospital you will be directly taken to the room allotted to you. We can even send the ambulance for pick up, on prior request. Contact information for each location is given in the Contact us section.
With a view to provide world class facilities to our International Patients we have Deluxe Inpatient Rooms with a luxurious ambience, satellite TV, computer with internet facility, room service, laundry service etc. We also provide assistance in arranging accommodation post hospital discharge, for you and your companion.
The details of room categories at
Category of Rooms Medihope Hospitals
Suite Rooms: A suite comprises well-furnished air-conditioned rooms including the lounge with a separate bathroom for attendant. A special electronically operated bed with remote control facility is provided for maximum patient comfort. The suite also has LCD televisions and a large dining area. Two full height storage units with electronic safe, pantry with refrigerator & microwave are also present.
Deluxe Rooms: A Deluxe room is a large air-conditioned room including Electronic bed, Sofa cum bed for attendant, Full Height Storage unit with mirror, Refrigerator, Study & Side Table, Telephone, Electronic Locker & LCD television.
Semi-Private: Each room accommodates 2 patients. A common television and separate telephones are provided. A single sofa cum bed is provided for attendant. Washroom is common.
Platinum Lounge: Platinum Lounge for International Patient Services � Facilitates communication, transportation, ticketing, visa assistance, FRRO registration etc.
Direct admission arrangement
We can enable direct admission for our International Patients. Your admission will be done in your room itself. You need not stand in queue or wait for the completion of admission procedure. All the necessary forms and information will be given to you in your room. If you are visiting Medihope for the first time, you need to register. You will be issued a UHID number and a hospital record file.
Scheduling of appointments
You need to only confirm your arrival by giving us your arrival details well in advance. We will fix appointments for you accordingly before your arrival so that you need not wait for appointments. Our executives will guide you at every step and they will inform you about the appointments, concerned doctors, procedures etc.
Food & Beverage
We offer choices of cuisine to suit your tastes.
And what's more, we will also prepare your favourite dishes on your request.
We have interpreters in several languages to provide translation services to you.
Liaison with employers and insurance companies
We are recognized by many major Insurance companies. We will help you in fulfilling the formalities and necessary paper work for availing the Insurance Services. Please check with us whether your insurance provider is recognized by our hospital for insurance covered treatment. Please contact us for more details
Multiple payment options
The hospital accepts payments through Travellers� Cheque, Credit Cards (Master, Visa or Amex), Wire Transfer and Foreign Currencies from international patients. Receipts will be issued for all payments made, and at the time of discharge an itemized bill will be presented. An online payment gateway is also available for select locations.
Travel related assistance
We help you in booking your tickets and make necessary travel arrangements. Local travel arrangements can be done for the patient and the attendants. We also provide detailed information on Visa and Passport formalities and our executives will help you in fulfilling the necessary formalities. We request you to carry the following documents with you when you come to our hospital for availing services.Your 'fitness to fly' certificate (if medically warranted).
� Copy/originals of all medical reports and medication details (if any)
� CD copies of any scans like X-ray/MRI/CT/ECHO (if any)
� Any referral notes from your doctor (if any)
The MediHope Super Speciality Hospital will have the following three major services.